Warranty

Warranty Policy

All products include a 1-year warranty from the date of purchase.

If an issue occurs, we will supply replacement parts where required and provide one-on-one video call assistance to guide you through the repair process step by step.

This approach allows for fast and efficient resolutions without the need to return the product.

What’s covered:
- Manufacturing faults
- Defective parts

What we provide:
- Replacement parts for approved warranty claims
- Live video support to assist with diagnosing and completing repairs

What’s not covered:
- Misuse or accidental damage
- Normal wear and tear

To make a claim, please contact us with your order number and a description of the issue. Our team will guide you through the next steps.